FAQ

Which payment methods do you accept?

We accept cash, debit and credit cards. We also accept Afterpay (4 equal payments) and we have partnered with Acima to offer a no credit needed lease to own option.
Do you charge a diagnostics fee?

If the repair is a common & obvious issue (ie: screen replacement) we don't charge a diagnostics fee. If the problem is unknown, we may charge a diagnostics fee at check-in which will be applied to the total cost of your repair. If you decide not to repair your device, the diagnostics fee is non-refundable. Contact us or come by for more information on if a diagnostics fee will be applied.
How long will my repair take?

Diagnostics can take 3-5 business days to complete. Once we complete diagnostics, we will contact you with an estimate and a time-frame to complete your repair. For many straight forward repairs such as screen & battery replacements, we can repair the same day. *Subject to parts in stock
Do I need an appointment to bring my device in?

We do not require appointments for repairs or shopping. You can check in your device any time during our business hours.
Why can't you give me a quote before I come in?

While we are happy to give an estimate for a repair before diagnostics, we do not offer a final quote. We complete diagnostics before offering a quote in order to give you the most accurate price so there are no surprises during the repair. There are many variables when it comes to quoting a repair and we want to give you an accurate quote and clear expectations.
What kind of devices do you work on?

We work on smartphones, tablets, PC's, laptops, gaming consoles, and drones.